Meet Our Destination Expert:

5 Revealing Questions

Melania Parnisari

Hotel General Manager, Crown Princess

Number of Years with Princess:

15

Number of Countries Visited:

My Google travel map says 116

Hometown:

Laveno (Varese), Italy

A little about my job:

I supervise the Hotel Department, the largest department on board. Every day there is a new challenge and something to learn. I love to be able to put pieces together to offer the best possible service to our passengers – it’s like completing a large puzzle. My goal with my team is to treat our passengers the same way I would like to be treated when I’m on vacation: make them feel special and valued, remembering that a smile can make a huge difference. The opportunity to meet so many different people – both passengers and crew – and learn from them still excites me after all these years. I feel privileged to have a job that gives me so much satisfaction both professionally and personally.

1.

What item is in your suitcase that you couldn’t travel without?

A couple of good books and a photo of my little nephew. I never learned to travel light!

2.

What’s your most treasured travel souvenir?

I always wear the Egyptian cartouche that I purchased on the first of my many visits to this fascinating country. But I like to take home memories of all places I go to. Soon I will have to move out for lack of space.

3.

What’s the most memorable dish you’ve eaten during your travels?

Nothing can beat my mamma’s cuisine…. but I love to try local delicacies when I travel. On a trip to Cuzco, Peru, I made myself taste a piece of guinea pig.

4.

What’s your travel motto?

Especially when visiting archeological and historical sites my mind wanders back in time and I imagine how those people used to live, what they were thinking or doing standing in the same spot I am standing as a tourist. I really try to absorb the spirit and the legacy. Once I get back to reality I just think – what’s next?

5.

Where haven’t you been that’s on your travel bucket list?

The Galapagos Islands. I was all booked to go in September of 2001 and cancelled after the tragedy of 9/11. I hope I can make it one day.

Read this expert's Essential Experience

41 Comments

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  32. Princess Cruises says... October 9, 2012 | 12:40pm

    Thank you all for sharing your comments and valuable feedback with us.
    In order to best assist you with customer service concerns and booking support, please call us at the Princess Cruises office that is closest to you:

    1-800-Princess (US)
    13 24 88 (Australia)
    0843 374 4444 (UK)

  33. rui paiva says... February 26, 2011 | 7:35am

    you simply the best ,and deserve all the best.congretulation for your great achivment mss HGM.from the coral princess rui.

    • Melania says... February 27, 2011 | 5:23pm

      Ciao Rui, obrigada, thanks so much for your kind comments, all the best to you and your wife!

  34. antonio varriano says... February 26, 2011 | 1:21am

    Melania, è una delle pochissime cose che mi mancano della princess…Persone onesta seria e amica.
    is one of the few things i really miss from the ship..she is honest person serious and very nice friend THE BEST

    • Melania says... February 26, 2011 | 2:48pm

      Chef, what can I say? You managed to make me speechless, which as you know does not happen too often… grazie tesoro, miss you too – nonostante tutto!

  35. maria says... February 25, 2011 | 3:52pm

    MELANIA!!!! THEY COULD NOT OF PICK ANOTHER TO BE MANAGER..YOUR PERSONALITY IS EXCELLENT WITH PASSENGERS AND CREW…I HAD THE CHANCE OF WORKING WITH YOU ON FEW OF THE PRINCESS SHIPS…YOU ARE A GOOD FRIEND.CONTINUE TO BE WHO YOU ARE ,WITH YOUR SMILE…GOD BLESS

    • Melania says... February 26, 2011 | 2:13pm

      Ciao Maria, sending lots of love your way and thank you for your kind words. I hope to see you real soon, with a big smile on both of our faces! :O)

  36. Davide says... February 24, 2011 | 11:57pm

    Ciao Melania. Congratulazioni per la tua posizione. Continua cosi sei forte. Spero di rivederti presto. Se capiti a Genova passami a trovare. Go girl! Un abbraccio.

    • Melania says... February 26, 2011 | 6:50am

      Ciao Davide & grazie! Many happy memories of our sea time together, a presto!

  37. Cathy says... February 24, 2011 | 9:23pm

    Ciao Bella, Guinea Pig??? Seriously???
    It’s an honor & priviledge to call you my friend. Miss you lots. XoX

    • Melania says... February 26, 2011 | 6:49am

      Hi Cathy, I am full of surprises, right? Looking forward to seeing you soon and reveal more secrets! Lots of love, always

  38. Mike Merritt says... February 24, 2011 | 6:43pm

    Looking forward to meeting you on the Crown 4/30/10. We sailed on her several times, and my wife was on the inaugural (christening) cruise. We have loved her every time. BTW, we’re Elite members.

    • Melania says... February 26, 2011 | 7:02am

      Dear Mike, I am actually scheduled to disembark the Crown on 4/23, so I may miss you this time, but looking forward to meeting you on another cruise. I know you will be in good hands on board our beautiful ship and you’ll love this next cruise, too. Bon voyage.

  39. Antonio Rodrigues says... February 24, 2011 | 4:08pm

    Ciao Melania,
    I am so glad with your position in this great company that is Princess Cruises.
    When i saw this blog on Facebook it just put a huge smile on my face, bringing back great memories.
    You were part of my professional status for a while, on board the beautiful “Love Boat” the Pacific Princess in 1999 and the Sun in 1998, and i also saw you at the Star in 2001. You problaly don’t remember me. When we met last i was bartending in the crew bar.
    You are a beautiful person and an important professional pieace in the big board.
    Send me an e-mail when/if you can Melania. And keep going girl…:))))))
    And to all passengers and crew…having Melania on board it is just a blast,fun time. And believe me, you wish and Melania will make it happen.
    God bless you Melania.
    Ciao Bella,

    Antonio Rodrigues
    tonyrodrigues70@yahoo.com

    • Melania says... February 26, 2011 | 7:05am

      Antonio! This is indeed a small world, isn’t it? I will never forget those special days on the original “Love Boat”, it is so kind of you to post these nice comments and I hope to see you one day soon. Obrigada! All the very best to you, be happy.

    • Antonio Rodrigues says... February 26, 2011 | 12:46pm

      That will be easy, Melania. Just re hire me…and you will see me pronto. HAHAHAHAHAHAHA

      Actually, i tryed in 2007…but it did not go through ;(((…Miss princess family

    • Antonio Rodrigues says... February 14, 2012 | 5:37pm

      Ciao Milania,
      I need you to get in contact with me as soon as you can. I am trying to come back and need your help. tonyrodrigues70@yahoo.com or 760 845 5636 in USA. I miss you very much and of course Princess family

  40. Penny Lindley says... February 24, 2011 | 3:43pm

    Having spent about 42 days aboard the Crown I thank you and the crew for that amazing ship. Also agree with #s3 & 4 (though I havent tasted your mamma’s cooking) there is nothing as good as food in Italy. And walking through the streets and the valley of Ephesus or Marseille or Pompeii one cannot help but feel the ghosts of the past and ponder upon their lives. How blessed we are to travel with Princess and see the world, one beautiful port after another. We join the Grand this Spring transatlantic to the UK. Thank you and every one of Princess’s wonderful employees.

    • Melania says... February 26, 2011 | 6:55am

      Thanks to you dear Penny for your very kind comments. Every journey is a new adventure and I am sure you will have many more memories to cherish after your Transatlantic crossing. All the very best.

  41. Irene says... February 24, 2011 | 2:13pm

    Melania, my daughter and I were on Crown Princess in December 2010, celebrating her 40th birthday.
    NOT our first cruise with Princess )))
    And NOT our last, for sure!
    We loved absolutely everything! The cabin was great, the restaurants were fabulous, the entertainment good, and the destinations – perfect for that time of the year.
    In January 2011 we were on Celebrity cruise…. Used to be great line, I am a Select member there (((.
    We decided after the last cruise with Celebrity, that ___WE LIKED PRINCESS___ much, much more!!!
    Great job, Melanie!
    See you soon again!

    • Melania says... February 26, 2011 | 6:46am

      Thank you very much Irene, I am certaibly glad that you had a great time on board with us, the credit goes to our fantastic, smiling crew. Hope to have you back real soon!

  42. rob taylor says... February 24, 2011 | 1:43pm

    had a great time with Capt Cir hostess, Celia Island Princess, 2009. We would like to sail with her again. What ship is she on this year?

    • Princess Cruises says... February 24, 2011 | 5:15pm

      We are so happy that Celia was helpful- our Captain Circle Hosts are wonderful! The rotations for our Captain Circle Hosts change all the time, but thank you for the inquiry.

  43. John says... February 24, 2011 | 1:35pm

    Melanie,I have a hard time with the new title of Hotel General Manager.Why did they change it from PSD?

    • Melania says... February 26, 2011 | 6:44am

      Dear John, the change was done to reflect the titles of establishments shoreside and to make the role more clear.

  44. Alvaro oliveira says... February 24, 2011 | 12:16am

    I am very happy to have our P.S.D. Melania on board the Crown Princess

  45. Alvaro oliveira says... February 24, 2011 | 12:09am

    I am very happy to have Melania on board the crown princess

    • Melania says... February 24, 2011 | 7:00am

      Too kind Alvaro, it is good to have you on board too and seeing you again after all these years!

  46. Ernie says... February 23, 2011 | 8:53am

    Melania,
    I really enjoyed reading your answers. You would make a great travel writer!
    BTW, Did you try the guinea pig at the hotel or at the womans house who raised them?

    Ernie

    • Melania says... February 23, 2011 | 5:50pm

      Thanks Ernie, you are too kind – maybe when I retire?
      The guinea pig was actually on one of the dinner menus at the Hotel Monasterio, but I did not find the courage to taste it until the following night, at a Cuzco Restaurant where it was on the buffet, so I really only took a small piece!

  47. Shogun says... February 23, 2011 | 4:12am

    Hi There,

    I miss the Crown Princess, have had so many happy times on board her.

    • Melania says... February 23, 2011 | 5:48pm

      I am very fortunate to have a great time on board the Crown Princess these days, glad you also love her!

  48. Agim Zeka says... February 23, 2011 | 12:39am

    ___________ , , , Hello, and my greetings for you ,,, for our friendship ,_ I intersted for cooperatione and correspondence are you from me , , ,
    ___________, , , Because _ I like new_W O R L D_new , , ,new our friendship , but receive my congratulations for our good friendship – with you and me , , , Agim ,

    • jo says... February 24, 2011 | 12:30pm

      Waa??

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