Generoso Mazzone | Maitre d’Hotel | Princess Cruises

Meet Our Destination Expert:

5 Revealing Questions

Generoso Mazzone

Maitre d’Hotel, Ruby Princess

Number of Years with Princess:

28

Number of Countries Visited:

32

Hometown:

Acqui Terme , Italy

A little about my job:

As Maitre d’Hotel, I am responsible for all the food service on board, leading a team of 288 staff. The most gratifying part of my job is the opportunity to meet and get to know so many different passengers, many of whom have sailed with me numerous times and continue to return to see me regardless of which ship I am assigned to.

1.

What item is in your suitcase that you couldn’t travel without?

My favorite traveling alarm clock; I don’t like to wake up to a ringing phone.

2.

What’s your most treasured travel souvenir?

My collection of small stones from many of the places I have visited. I began collecting them in Alaska about 15 years ago when I was out biking with Commodore Ditel and he told me that he collected them as well. They are compact and easy to take home and they bring back many happy memories of each place.

3.

What’s the most memorable dish you’ve eaten during your travels?

A chicken curry that I ate while I was traveling in India in the Rajasthan region.

4.

What’s your travel motto?

To remember that happiness is a way of travel and not a destination.

5.

Where haven’t you been that’s on your travel bucket list?

Machu Picchu and Iceland.

Read this expert's Essential Experience

RSS

22 Comments

Pingback: dentist tucson arizona
Pingback: cup brown
Pingback: игра престолов скачать торрент
Pingback: MBT Shoes
Pingback: here.
Bobbie Obriant says... May 17, 2013 | 9:35pm

I discovered your blog website on google and examine a few of your early posts. Proceed to keep up the superb operate. I simply further up your RSS feed to my MSN News Reader. Searching for forward to reading extra from you afterward!?

Reply
Pingback: visit the site
Pingback: read more
Pingback: The Aromhuset Classic Cola Soda Concentrate
Pingback: Work at home digital
Pingback: home water distillers
Pingback: web-concepts.over-blog.com
Singapore Property Agent says... May 16, 2013 | 11:57am

Thanks for the good blog on this subject which I am very keen in. Can I check if there are edits coming up? I will now put a book mark here on this wonderful website for readings in the future. Belgravia Villas

Reply
Pingback: homemade alcohol
Pingback: My blog
Pingback: My site
Pingback: more
Pingback: Skies Miltonia Condo
Pingback: Singapore Property Agents
Pingback: BLACKDEVER - cadastre-se e garanta sua posição
Pingback: Jean Monte
Pingback: Canada web design, Toronto web design, Web hosting
Pingback: Plotso Bigmano
Wendy Wagner says... May 8, 2013 | 7:04pm

I just called Princess and was bummed to find out that Generoso will not be on the Royal Princess. So sad He is by far the best!

Reply
Gwenn Faulkner says... March 9, 2013 | 7:32pm

Hello,Generoso,
We are hoping that you will be on the Emerald Princess for the March 27th ,2013 sailing of the Eastern Caribbean… Leanne & Paul & I are booked on that cruise, hoping that we will see you again… I may put a few shortbread cookies in my suitcase for you… Take care… “Mama” Gwenn…

Reply
Michele pommier says... January 6, 2013 | 1:40pm

Which ship are you on now ? Trying to find you did you go to the emerald I
Lost your e mail

Reply
- Lee Z says... April 2, 2013 | 12:23pm
  
  Michele – did you find our if Generoso was going to be on the NEW ROYAL ??
Dr Michael Levine says... October 13, 2012 | 1:39pm

Hello Generoso,

It was great sailing with you again this past May on the Emerald in the Baltic. Kathy (Ledesma) and I returned a few weeks ago from an Alaska cruise on the Star. We decided last week to book the Grand Med. cruise on the Royal for Sept 3, 2013. We are sooooo hoping to see YOU again on that cruise hoping that you will be announced as the M’aitre D. We are holding our collective breath waiting for that announcement.

Regards,
Mike

Reply
Princess Cruises says... October 9, 2012 | 12:31pm

Thank you all for sharing your comments and valuable feedback with us.
In order to best assist you with customer service concerns and booking support, please call us at the Princess Cruises office that is closest to you:

1-800-Princess (US)
13 24 88 (Australia)
0843 374 4444 (UK)

Reply
Susan Adams says... September 3, 2012 | 7:56pm

Hello to you Generoso!

Reply
Ralph G. Frulio says... September 2, 2012 | 12:43pm

Ciao Generoso
For my wife Nilda and I, plus our friends the Colavitos, you brought cruising to a new level. You are simply “THE BEST”. If you recall we were on the Ruby Princess 3 yrs ago and I loved it when you made sure to tell me that your ‘pizza guy’ came from my father’s town of Torre Del Greco. Wishing you a great life and continuous smooth seas. Always / ralph

Reply
Shelly Rotbart says... April 13, 2012 | 11:11am

Dear Generoso,
My family sailed with you to Alaska 25 years ago when you were our waiter, the best waiter we ever had. I found you on the Ruby Princess last year, where you are now the maitre d.
Generoso, if you can remember, I taught you what marshmallow cream was and you were transferred from our ship on day 8 of our 10 day trip. We were devastated.
Well, I am about to book a transatlantic on the Ruby and I pray you will be sailing with us again. You made the trip extra special and we often think of you. Stay well and best wishes always.

Reply
Patricia Goddard says... December 18, 2011 | 1:45pm

Hi Generoso.
I came across the numerous phototographs I have of you and I pouring the champagne waterfall today. They brought back such lovely Cruise memories and I can’t wait for the launch of Royal Princess in May 2013. I do so hope you will be Maitre D’Hotel on the new ship as you are simply the best! I miss you very much and hope our paths will cross again soon. Much love. Patricia.

Reply
Perry Dunn says... September 30, 2011 | 4:31am

Hi Generoso,

This was our first sailing with Princess, what a wonderful experience our group of fourteen had in the Botticelli Dinning room every evening 8:30 setting…thanks to you and the staff. We had the pleasure of being served by two incrediable servers, Maryna and Kristina, from the Ukraine. I’m wondering if you can help me out? In our travels home, we have missed placed their email addresses. Can you please pass my address onto them and have them contact us? We have promissed to send our dinning room photos to them, only to be disappointed with the loss of their contact information. I’m sure you will remember me, I’m the “Bucklers” man on your most recent sailing from Barcelona to Venice…Thanking you in advance for your help.

Reply
Tony Suwanjindar says... September 22, 2011 | 7:57am

Dear Generoso,
You have made this Grand Mediterranean cruise memorable for all of our nine family members. We are touched and we feel special. Thank you very much. We will be reading about the launch of Royal Princess in 2013. We hope to join you then.

Reply
Melinda Barone says... September 15, 2011 | 9:32am

Salve Generoso.

Sembra ieri che ci siamo visti, pero il tempo vola, vero! Spero che stai veramente bene?. Vogliamo ringraziarti, per le meravigliose serate insieme a te e lo staff del Botticelli Ristorante. Vogliamo dirti che, e nostro intenzione di ritornare a bordo per mio compleanno, (l’anno prossimo), sarebbe un grand piacere rivederti, lavori sempre sul Ruby Princess durante l’estate?

Tanti sinceri auguri

Melinda & Giuseppe Barone

Reply
ANNA BONA says... September 13, 2011 | 10:32am

Gentile Signor Generoso:

Lei ci ha aiutato molto durante un nostro viaggio sull’Emerald Princess e non ci dimenticheremo mai di lei e del fantastico servizio che abbiamo avuto in sala da pranzo
grazie al suo interessamento e speriamo di rivederla presto durante un nostro viaggio su una delle navi della Princess.
Cordialmente

Anna Bona

Reply
Stephen Hale says... September 12, 2011 | 10:51am

Dear Generoso,
Really enjoyed reading about your visit to Hong Kong.
When you go back you will notice how much it has changed since your last visit!!
It is still an incredibly vibrant city that never seems to close.I am fortunate enough to be going in a few weeks and will sat a big hello from you!

Reply
Amelia Hesson says... September 9, 2011 | 10:39am

Dear Generoso,
We sailed with you several years ago on the Ruby and will never forget how incredible you made our trip; you are the epitome of grace and passion. May all your wishes and dreams come true for you, as you always make this so for others. I can only hope that our paths cross again. With much love,
Amelia Hesson

Reply
Jill B Gounder says... September 6, 2011 | 12:19pm

I just was looking at my digital photo frame that runs constantly here in one of my many hotel rooms (I, too, travel for a living) and there was the photo of you and I pouring the champagne waterfall. My thoughtful man took me on the Ruby this past March for my 50-again birthday party. Thank you so much for being part of it and giving my that wonderful memory and photo.

Reply
Lola van Heck says... September 6, 2011 | 10:26am

Hi Generoso, my favourite Maitre D’hotel. We have had the privilege of sailing with you many times, also with Sergio, one of your great Head Waiters. Is there a way we can find out what ship you are scheduled to be on so we can come and see you again?

Reply
J Russell says... September 6, 2011 | 9:13am

I have done many cruises with different cruise lines. I was on the Ruby Princess last year (Rome to Barcelona) and my daughter requested that care be taken with her food because of a shellfish allergy. I found your dedication to your job, and your genuine help for passengers throughout the cruise to be truly inpirational. Your commitment and genuine warmth were instrumental in making a memorable cruise, and I amm pleased to have the opportunity to thank you.

Reply
Steve Deas says... September 6, 2011 | 8:10am

Hello Generoso
Nice to read about you being taking out for a meal, you must let me do the same for you the next time you visit Scotland and try some real Haggis.
Hope to cruise with you again soon.

yours Steve

Reply

Post a Comment Cancel reply