Meet Our Destination Expert:

5 Revealing Questions

Deanna Austin

SVP of Yield Management, Planning and Customer Service

Number of Years with Princess:

23 years

Number of Countries Visited:



Kansas City, Missouri

A little about my job:

Essentially I oversee the teams that plan all of our itineraries and pricing, plus ensure that our customer service center is providing top notch service to our passengers and travel agents.


What item is in your suitcase that you couldn’t travel without?

My pillow … and a chocolate bar (Scharffen Berger if possible).


What’s your most treasured travel souvenir?

A 6″ high, intricately carved jade statue of a cardinal from China. Now, when I see it, not only do I think of my cruise to China, but also of my parents – my mother who loved jade, and my father who is an ardent bird watcher.


What’s the most memorable dish you’ve eaten during your travels?

At a small local restaurant in Hong Kong we feasted on a wide variety of Dim Sum. A word to the wise: watch out for the crunchy one, it could be a rooster’s foot!


What’s your travel motto?

Pack light, because the kids need presents.


Where haven’t you been that’s on your travel bucket list?

If I had to pick only one, I’d say Fjordland National Park and Milford Sound on the south island of New Zealand is my top pick.

Read this expert's Essential Experience